Product • Platform • Governance
Monitoring 2.0
Business-aligned observability without tool lock-in. Monitoring 2.0 is a tool-agnostic configuration and governance approach designed to connect technical telemetry to real business context.
The Problem
Many organizations collect vast amounts of data but lack consistency, ownership clarity, and business meaning. As environments scale, disconnected tooling and ad-hoc configuration create noise instead of insight.
Inconsistent configuration
Different agents, different settings, different coverage — resulting in blind spots and conflicting dashboards.
Missing metadata
Signals arrive without business context, so teams can’t quickly identify impact or ownership. You rely on tribal knowledge and brute force to figure out "what's monitored for that?"
Tool-coupled operations
Organizational structure becomes entangled with vendor choices, making change slow and costly.
The Monitoring 2.0 Approach
Monitoring 2.0 introduces a centralized configuration model that acts as a record of authority for observability. It separates “what you monitor” from “how tools implement monitoring,” making observability consistent and portable.
Central source of truth
Define how telemetry should be collected and labeled once, then drive consistent implementation across your observability tools.
- Standardized telemetry collection
- Repeatable configuration patterns
- Governance and change control
Business and technical labels
Maintain business context alongside technical identity so every metric, log, and trace carries meaning.
- Business unit
- Business application
- Service tier
- Datacenter / region
- Environment
- Ownership / assignment groups
What This Enables
Monitoring 2.0 does not replace your tools — it makes them work together coherently.
Clear dashboards
Dashboards align directly to business services and tiers, reducing confusion during incidents.
Actionable alerts
Alerts include business labels and ownership so routing and prioritization become straightforward.
Tool portability
Decouple your observability model from a single vendor, making migrations and consolidation far easier.
Engagement Models
Monitoring 2.0 can be delivered as advisory, implementation, or a combination — based on your needs and timeline.
Advisory & architecture
- Current-state assessment
- Target-state architecture
- Governance model and rollout plan
- Tool integration strategy
Hands-on implementation
- Build the configuration authority model
- Integrate with your records of authority
- Standardize agent/tool configs
- Roll out labeling and templates
Want a Monitoring 2.0 fit check?
Describe your environment and goals, and we’ll outline what Monitoring 2.0 would look like for you.